At Lenna Holidays, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines the types of personal information we collect, how we use it, and your rights regarding your data. By accessing or using our website, you agree to the collection and use of your information in accordance with this policy.
Information We Collect:
We collect personal information when you make a purchase or interact with our website, including but not limited to:
- Name
- Shipping Address
- Contact Information (Email, Phone Number)
- Payment Information (Note: We only accept cash on delivery, so no payment details are collected online)
- Browsing Information (IP address, device information, location data)
How We Use Your Information:
We use your personal information to provide you with the best shopping experience and to fulfill your orders. This includes:
- Processing and shipping your orders
- Responding to your inquiries
- Sending you order confirmations and updates
- Personalizing your shopping experience
- Conducting internal analytics to improve our services
- Sending promotional emails or updates (if you opt in)
Sharing Your Information:
We respect your privacy and will not share your personal information with third parties, except when necessary to complete your order, such as with delivery services. We also may share information if required by law or to protect our rights.
Opting Out of Promotional Emails:
You can choose to receive promotional emails from us. If you wish to stop receiving marketing emails, you can unsubscribe at any time by following the instructions in the email or by contacting us directly at [[email protected]]. If you wish to opt out of all communication from us, please email us at [email protected].
Cookies and Tracking Technologies:
Our website uses cookies and other tracking technologies to enhance your browsing experience. These technologies help us analyze trends, administer the website, track users’ movements around the site, and gather demographic information. You can choose to disable cookies through your browser settings, but doing so may affect your ability to use certain features of the website.
Data Security:
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, no data transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Your Rights:
You have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us at [email protected].
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time.
Contact Us:
If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us at [email protected].